1. About this policy
This Privacy Policy explains how VeltLend collects, uses, stores and protects personal information when you visit the VeltLend website, join the waitlist or otherwise interact with our prelaunch services. VeltLend is intended for users in Nigeria and may be expanded to other markets in the future.
2. Information we collect
At the current prelaunch stage, the principal information collected through the waitlist is your email address and your selected interest, such as renting, lending, or both. We may also receive technical information that a browser normally sends when accessing a website, such as device, browser and server request information, where this is needed for security, reliability and site operation.
3. Why we use your information
- To register and manage your waitlist request.
- To send launch updates, early access information and relevant VeltLend communications.
- To maintain security, prevent abuse and troubleshoot technical problems.
- To understand general demand for categories and marketplace participation, using appropriate aggregation where practical.
- To comply with applicable legal and regulatory obligations.
4. Lawful processing
We aim to process personal data lawfully, fairly and transparently and to collect information that is relevant to the stated purpose. Nigerian data protection law includes principles concerning lawfulness, fairness, transparency and privacy by design and default.
5. Sharing and service providers
We may use technology providers that host or process data on our behalf, such as our website hosting provider, application hosting provider and database provider. We do not sell your waitlist email address as a product. Where service providers process information for VeltLend, we expect appropriate contractual, technical and organisational safeguards to apply.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including communicating with waitlist participants and meeting applicable legal or operational requirements. We may remove or anonymise information that is no longer reasonably required.
7. Your rights
Subject to applicable law and any lawful limitations, data subjects may have rights relating to access, correction, deletion, restriction, objection and other controls over personal data. Requests can be made through our contact details below. We may need to verify a request before acting on it.
8. Security
We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or alteration. No internet system can be guaranteed completely secure, so users should avoid submitting information that is not requested or necessary.
9. International processing
Some technology providers used to operate VeltLend may process information outside Nigeria. Where applicable, we will take steps required by Nigerian data protection law for lawful transfers and appropriate safeguards.
10. Contact
Email us at: hello@veltlend.com.
Phone Number: +234 703 998 1401